Shipping policy
# SHIPPING POLICY
*Last Updated: June 6, 2026*
## 1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.
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## 2. SHIPPING DESTINATIONS
Tiendatech currently ships to addresses within the United States. International shipping may be available for selected products and destinations.
Customers are responsible for ensuring that their shipping address is accurate and complete at the time of purchase.
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## 3. SHIPPING RATES
Shipping charges are calculated at checkout based on the destination, package weight, dimensions, and selected shipping method.
Any applicable taxes, duties, customs fees, or import charges are the responsibility of the customer unless otherwise stated.
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## 4. DELIVERY TIMES
Estimated delivery times vary depending on the shipping method selected and destination.
Typical delivery times:
* Standard Shipping: 3–7 business days
* Expedited Shipping: 2–4 business days
* Express Shipping: 1–2 business days
Delivery estimates are not guaranteed and may be affected by factors beyond our control.
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## 5. SHIPPING CARRIERS
We may use various shipping carriers, including but not limited to:
* USPS
* UPS
* FedEx
* DHL
Carrier selection is determined based on availability, destination, and service requirements.
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## 6. ORDER TRACKING
Once an order has shipped, customers will receive a shipping confirmation email containing tracking information when available.
Tracking updates are provided by the carrier and may take time to appear in their system.
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## 7. DELAYS
Tiendatech is not responsible for shipping delays caused by:
* Weather conditions
* Natural disasters
* Customs inspections
* Carrier disruptions
* Incorrect shipping information provided by the customer
* Other events beyond our reasonable control
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## 8. LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the carrier, Tiendatech is not responsible for lost or stolen packages.
Customers should contact the carrier directly and file any necessary claims.
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## 9. DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery.
Please provide:
* Order number
* Description of the damage
* Photos of the product
* Photos of the shipping packaging
We will review the claim and determine the appropriate resolution.
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## 10. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for reshipment.
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## 11. CONTACT INFORMATION
*Tiendatech*
Email: [programadorsenior365@gmail.com](mailto:programadorsenior365@gmail.com)
*Business Address:*
345 Bella Rosa Cir
Sanford, FL 32771
United States
*Phone:*
+1 (734) 320-4712
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*Effective Date:* June 6, 2026